VP Sales and Marketing
+316 55 28 2339
Accanto provides Advanced Analytics and CEM solutions to Telecommunications Operators in order to optimize the network and customer experience. Accanto’s iCEM product suite uniquely analyzes customer, network and handset-based data, turning network-centric monitoring into customer-centric operations and creating a single view of the customer across all Operator departments. iCEM can identify up to 50% more TPS detractors than traditional OSS or Probe based solutions.
Accanto is headquartered in Finland and has more than 40 customers worldwide.www.accantosystems.com
Key offering in one sentence
Advanced analytics and CEM solutions to reduce customer churn
iCEM Advanced Analytics and CEM