Victor Donselaar

VP Sales and Marketing

+316 55 28 2339


Accanto provides Advanced Analytics and CEM solutions to Telecommunications Operators in order to optimize the network and customer experience. Accanto’s iCEM product suite uniquely analyzes customer, network and handset-based data, turning network-centric monitoring into customer-centric operations and creating a single view of the customer across all Operator departments. iCEM can identify up to 50% more TPS detractors than traditional OSS or Probe based solutions. 

Accanto is headquartered in Finland and has more than 40 customers worldwide.

Key offering in one sentence

Advanced analytics and CEM solutions to reduce customer churn


iCEM Advanced Analytics and CEM